Privacy Policy

Effective Date: 07 October 2025
Reward Design Co | ABN: 34 549 427 163

At Reward Design Co, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, or communication channels.

1. Information We Collect

We may collect personal information that you provide to us directly, such as:

  • Your name, email address, phone number, and business details when you make an enquiry, book a service, or sign up for updates.

  • Project information or creative briefs that help us deliver our design services.

  • Payment and billing details when processing invoices.

We also collect non-identifiable information through website analytics tools (such as Google Analytics) to understand how visitors use our site and to improve user experience.

2. How We Use Your Information

Your information is used to:

  • Communicate with you about enquiries, projects, or quotes.

  • Provide design and marketing services you have requested.

  • Manage invoices, payments, and business operations.

  • Improve our website, services, and client experience.

  • Send occasional updates or marketing emails (you can opt out at any time).

3. How We Protect Your Information

We store all personal information securely and take reasonable steps to protect it from misuse, loss, or unauthorised access.
Your information is only accessible to those who need it to perform work-related tasks and will never be sold or shared with third parties without your consent, unless required by law.

4. Third-Party Services

We use trusted third-party tools such as:

  • Google Analytics (to track and improve website performance)

  • Squarespace (for website hosting)

  • Xero and Stripe (for invoicing and payments)

These third parties may collect data in accordance with their own privacy policies.

5. Access and Updates

You have the right to access, update, or request the deletion of your personal information. To do so, please contact us at bec@rewarddesign.co.

6. Cookies

Our website may use cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Reward Design Co
Email: bec@rewarddesign.co
Website: https://www.rewarddesign.co
Brighton, QLD, Australia, 4017